IBM

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Third-Party Maintenance

If you’re like many of our customers, you are either being pressured into a hardware refresh or are paying too much for maintenance renewals on your existing system—or both. Relus provides post-warranty support on the vast majority of IBM systems using certified engineers and genuine IBM parts. In doing so, we save our customers anywhere from 40 to 80 percent on maintenance renewals and allow them to invest those savings in more strategic areas.

Hardware

Relus provides capacity upgrades and fully-configured systems using genuine IBM parts. If you’re looking to expand an existing storage system or add another box for test/dev, DR, or even production, we can help!

Supported IBM Systems

Relus provides upgrades, fully-configured systems, and post-warranty maintenance and support for the following IBM systems.

Storwize/V7000 Storage
  • V7000
  • V5000
  • V3700
XIV Storage
DS4000/DS5000 Storage
  • DS4700
  • DS4800
  • DS5100
  • DS5300
  • DS5020
DS3000 Storage
  • DS3512
  • DS3524
  • DS3200
  • DS3300
  • DS3400
N-Series (NetApp) Storage
  • N3300
  • N3400
  • N3600
  • N6040
  • N6060
  • N6070
  • N7900
DS8000 Storage
  • DS8100
  • DS8300
  • DS8700
  • DS8800
IBM Tape Storage
  • TS3584
  • TS3500
  • TS3200
  • TS3100
xSeries Servers
iSeries Servers
pSeries Servers
zSeries Servers

Maintenance Highlights

  • 40-80% off OEM list
  • Storage, Server, Network, Desktop, and POS
  • Monitoring add-on option
  • Standard and Custom SLAs
  • Access to specialized helpdesk technicians
  • Ability to support “End of Life” hardware

Service Level Agreements (SLAs)

  • 24x7x4
  • 24x7xNBD
  • 9x5xNBD
  • 9x5xNBD Remote
  • Customized

Don’t settle for “break-fix” support!

Many of our competitors can effectively replace parts like hard drives and power supplies, but what happens when the issue is much more complex—and much more critical? Relus uses specialized engineers who can help you troubleshoot at the OS level for the specific platform we’re supporting. Don’t entrust your complex storage arrays to an IT generalist. Click here to set up an introductory call with one of our account managers and learn more about the Relus difference.

Interested in Learning More about Our IBM Solutions?

Request a Quote